If you already own a license to a Gumbo product, use this page to request a license change. For example, fill out this form to transfer your license to a new System i. We will process the change and send you a new permanent authorization code. All changes to licenses are subject to our upgrade policy. Answers for many of the questions we receive regarding license changes can be found on our FAQ page.
The following are additional detailed instructions for each section of the license change request.
| Contact Information (input) | |
|---|---|
| How do we locate your organization's records and contact you?
Fill in your organization's information.
Your customer number appears above and to the right of your address on all correspondence from us. This field is not required. |
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| Software Product License Changes (input) | |
| Fill in one line for each license you are changing.
Gumbo Software, Inc. offers two choices for licensing our software products for your System i, system wide licensing and partition licensing. These are mutually exclusive. A system wide license applies to a specific System i serial number and processor group and is good for any and all partitions in the system. A partition license applies to a specific System i serial number, partition number, and maximum processing capacity, and is not valid for a system that has not been partitioned. For the overwhelming majority of our customers, a system wide license (> 98%) is the best choice. A partition license (< 2%) is the best choice in very limited circumstances involving small partitions on large machines. |
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| Additional Information (input) | |
| Please describe the reason for the change and fill in any additional
instructions needed to process your request correctly. |
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| Required Software Product Removal (input) | |
| The intent here is that you not end up with more permanently authorized
copies of the license than you have purchased. If you are changing processor
groups on the same serial number and have a system wide license or if
you are changing the processor capacity and have a partition only license,
then you won't need to delete the software. |
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